Manager – Commercial Operations NOC 60010
Ashe Aircraft Enterprises Ltd. operating as Rocky Mountain Aircraft
Location: Springbank Airport, Calgary, Alberta
Business Address: 129 Maclaurin Dr, Calgary, AB T3Z 2P4
Salary: CAD $60.00 per hour
Hours to be worked per week: 40 hours per week
Benefits:
Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits
Vacancy: 1 vacancy
Education Requirements: Completion of a University degree in Business Administration
Language Requirements: English
Experience: Minimum of 15 years of experience in commercial roles within the Aviation or MRO Industry
Terms of Employment: Permanent, full time
Start date: As soon as possible
Employment Conditions: In-office position. There is no option to work remotely.
Work Settings: Aviation Industry
General Office
Transportation/ Travel information: Public transportation is available
Experience and Specialization:
Computer and technology knowledge
- SharePoint
- MS PowerPoint
- MS Excel
- MS Office
- MS Outlook
- MS Word
Areas of work experience
- Technical knowledge and experience with DeHavilland DHC6 series aircraft and Pratt & Whiney Canada PT6A series engines
- Strong understanding of aircraft maintenance processes, regulatory requirements, and commercial practices
- Strong understanding and familiarity with commercial aviation insurance market and process
- Proven track record of contract negotiation, revenue growth, and customer relationship management
- Excellent analytical, negotiation, and communication skills
- Proficient in MS Office Suite; experience with ERP/MRO software (e.g., AMOS, TRAX, Rusada) is a plus
- Ability to travel domestically and internationally as needed
Personal Suitability:
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Strong understanding of legal terminology
- Able to handle all administrative duties
- Strong grammatical skills, including punctuation and proofreading, attention to detail and able to work independently in a fast-paced, team-oriented environment
Additional information:
Security and safety:
- Criminal record check
- Reference required
Work conditions and physical capabilities:
- Strategic Thinking
- Commercial Acumen
- Leadership & Team Development
- Customer Focus
- Negotiation & Influence
- Cross-functional Collaboration
- Results Orientation
JOB DUTIES:
MRO Commercial Strategy & Execution
- Develop and implement commercial strategies aligned with the company’s business goals.
- Develop and implement procurement strategies for the organization.
- Lead pricing strategy and structure proposals for customer maintenance contracts, component repairs, and overhaul services.
- Conduct market analysis to identify trends, customer needs, and opportunities for growth.
Aircraft Leasing Commercial Strategy & Execution
- Oversee the acquisition and preparations of aircraft for the leasing fleet including market research, negotiations and purchasing.
- Lead negotiations for aircraft leasing to customers including contracts, insurance and renewals.
- Maintain leasing fleet efficiencies including engine & propeller supply, customer satisfaction and support.
Contract Management & Negotiation
- Prepare, review, and negotiate customer contracts, service level agreements (SLAs), and work packages.
- Ensure compliance with legal, regulatory, and internal requirements in all commercial agreements.
- Monitor contract performance and resolve commercial disputes or issues.
Customer Relationship Management
- Serve as the primary commercial point of contact for key clients and strategic partners.
- Manage customer expectations through effective communication, issue resolution, and proactive engagement.
- Collaborate with customer support and production teams to ensure high service satisfaction.
Financial & Business Planning
- Forecast revenue and margin performance based on current contracts and pipeline.
- Prepare and present commercial performance reports to senior leadership.
- Identify and implement cost-saving or revenue-enhancing initiatives.
Team Leadership & Cross-functional Coordination
- Lead and mentor the commercial operations team, ensuring alignment with company objectives.
- Coordinate closely with production, planning, engineering, procurement, and quality departments.
- Promote a culture of continuous improvement and customer focus.
Sales & Business Development Support
- Support the sales team in business development efforts, proposals, and bid submissions.
- Attend industry conferences, trade shows, and customer meetings to represent the organization.
- Provide input into product and service development based on market needs.
ADDITIONAL INFORMATION:
Compensation: Please note that the wage will be subject to the prevailing wage in AB for NOC 60010 at the time of hiring.
HOW TO APPLY:
Here is what you must include in your application:
- Proof of the requested certifications
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
