Cleaning Service Manager Reliable Cleaning Services
Job details
Location: Timmins, ON P4N 2T2
Work location: On site
Salary: 37.00 hourly / 44 hours per week
Terms of employment: Permanent employmentFull time (Early morning, Evening, Shift)
Start Date: Starts as soon as possible
Vacancies: 1 vacancy
Responsibilities
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 2 years to less than 3 years
On site: Work must be completed at the physical location. There is no option to work remotely.
Tasks
- Manage and direct the daily operations of the cleaning services division, establishing operational objectives, service priorities, and departmental performance targets.
- Develop and implement operational policies, procedures, and service standards to improve cleaning quality, efficiency, and customer satisfaction.
- Prepare and monitor departmental budgets, financial forecasts, operating expenses, and revenue targets to maintain financial performance.
- Negotiate, administer, and oversee cleaning service contracts with commercial clients, property managers, and other organizations.
- Plan and coordinate cleaning service activities, identify business opportunities, and introduce additional services to expand departmental operations.
- Manage staffing requirements, including recruitment, employee training, work assignments, performance evaluations, and workforce development.
- Monitor cleaning operations, inspect service quality, evaluate employee productivity, and implement corrective measures to maintain service standards.
- Oversee the procurement and allocation of cleaning equipment, supplies, materials, and other resources required for departmental operations.
- Manage client relationships, resolve customer complaints and service issues, and implement measures to improve client satisfaction and retention.
- Coordinate marketing and business development activities to promote cleaning services, attract new clients, and increase departmental revenue.
- Implement workplace health and safety procedures and ensure compliance with applicable occupational safety and cleaning industry regulations.
- Review operational and financial reports, evaluate departmental performance, and recommend improvements to senior management.
Supervision
Additional information
Transportation/travel information
- Own vehicle
- Valid driver's licence
- Public transportation is not available
Work conditions and physical capabilities
- Attention to detail
- Combination of sitting, standing, walking
- Fast-paced environment
- Physically demanding
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
How to apply
By email
jobatreliablecleaningservices@gmail.com
What you must include in your application:
- Cover letter
- Answers to the following screening questions:
- Are you currently a student?
- Do you have experience working in this field?