user support analyst (Teer code-22221)
by Employer FLEETHUNT TECHNOLOGIES
Job details
- LocationWinnipeg, MBR2J 0K3
- Work locationOn site
- Salary32.00 hourly / 35.00 hours per week
- Terms of employmentPermanent employmentFull time
- Evening, Morning, On call, Day, Weekend
- Starts as soon as possible
- vacancies1 vacancy
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Relocation costs covered by employer
- General office
- Private company, corporation or industry
- Private sector
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
Experience and specialization
Computer and technology knowledge
- Mainframe
- Device drivers
- Networking hardware
- Networking security
- Intranet
- Internet
- Servers
- Desktop applications
- Communication software
- MS Office
- MS Windows
- TCP/IP
- Wireless networks
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Transportation provided by employer
- Parking available
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
How to apply
By email
hiring@fleethunt.ca
By mail
625 Marion Street,Winnipeg, MBR2J 0K3
