Restaurant Manager – Pitaland
Employer: Pitaland
Location: 1210 Summit Drive, Suite 300, Kamloops, BC V2C 6M1
Job Type: Permanent, Full-Time
Salary: $28.00 per hour
Hours of Work: 32 hours per week
Number of Vacancies: 1
Work Location: On-site
Start Date: As soon as possible
About the Position
Pitaland is seeking a qualified, organized, and motivated Restaurant Manager to oversee daily restaurant operations at its Kamloops, British Columbia location. The successful candidate will be responsible for supervising staff, managing financial and operational activities, maintaining service standards, and ensuring efficient restaurant operations.
The ideal candidate will demonstrate strong leadership, organizational, communication, and problem-solving abilities, with the capacity to manage multiple responsibilities in a fast-paced restaurant environment.
Key Responsibilities
Restaurant Operations and Management
- Plan, organize, direct, and evaluate daily restaurant operations.
- Establish and implement operational procedures to maintain efficiency and service quality.
- Determine the types of services offered and oversee their implementation.
- Monitor daily operational performance and identify opportunities for improvement.
- Ensure effective coordination of restaurant activities and service delivery.
Staff Supervision and Development
- Supervise and coordinate the activities of approximately 11 to 15 employees.
- Prepare, organize, and manage employee work schedules.
- Monitor employee performance and ensure compliance with operational standards.
- Train employees on workplace procedures, customer service, and operational requirements.
- Conduct performance evaluations and provide constructive feedback.
- Promote teamwork and maintain a professional and productive work environment.
Financial Management and Budget Control
- Analyze operating budgets and implement strategies to maintain profitability.
- Monitor restaurant revenues, expenditures, and labour costs.
- Evaluate financial performance and identify opportunities for cost control.
- Oversee cash handling, daily reconciliations, and financial transactions.
- Prepare cash reports, balance sheets, and related financial documentation.
- Maintain accurate financial records using accounting and spreadsheet software.
Inventory Management and Supplier Relations
- Organize, monitor, and maintain restaurant inventory.
- Assess stock requirements and coordinate purchasing activities.
- Negotiate arrangements with suppliers for food and other restaurant supplies.
- Implement inventory control procedures to minimize waste and manage costs.
- Ensure adequate supplies are available to support daily restaurant operations.
Customer Service and Quality Assurance
- Maintain high standards of customer service and satisfaction.
- Monitor service delivery and ensure consistent service quality.
- Respond professionally to customer inquiries, complaints, and concerns.
- Resolve customer service issues promptly and effectively.
- Identify opportunities to enhance the overall customer experience.
Health, Safety, and Regulatory Compliance
- Ensure compliance with applicable food safety and sanitation regulations.
- Monitor adherence to occupational health and safety requirements.
- Implement and maintain established workplace safety procedures.
- Promote proper food handling, cleanliness, and safe working practices.
- Maintain a clean, organized, and safe environment for employees and customers.
Business Development, Marketing, and Event Management
- Participate in planning and implementing restaurant marketing initiatives.
- Identify opportunities to improve sales and business performance.
- Negotiate arrangements with clients for catering services and facility use.
- Plan, organize, and coordinate restaurant events.
- Support promotional activities and initiatives to improve customer engagement.
Education and Experience Requirements
- Completion of college or CEGEP education.
- 7 months to less than 1 year of relevant work experience.
- Experience in restaurant operations, food service management, or a related supervisory environment is preferred.
- Valid Food Safety Certificate.
- Valid driver's licence.
- Ability to provide employment references.
- Criminal record check, subject to applicable British Columbia human rights requirements.
Computer and Technical Skills
- Accounting software and financial record management.
- Restaurant point-of-sale (POS) systems.
- Electronic cash registers.
- Microsoft Excel and spreadsheet applications.
- Microsoft Word and Outlook.
- Microsoft Office applications and Windows operating systems.
Required Skills and Personal Attributes
- Strong leadership and supervisory abilities.
- Excellent verbal and written communication skills in English.
- Effective interpersonal and customer service skills.
- Strong organizational and time-management abilities.
- Ability to multitask and manage competing priorities.
- Attention to detail and accuracy.
- Dependability, reliability, and flexibility.
- Strong problem-solving and decision-making skills.
- Ability to work independently and collaboratively within a team.
- Professionalism and commitment to operational excellence.
Working Conditions
- Permanent, full-time employment.
- 32 hours of work per week.
- Work must be performed on-site in Kamloops, British Columbia.
- Flexible work schedule, including mornings, daytime, evenings, nights, and weekends.
- Fast-paced restaurant environment.
- Ability to stand for extended periods.
- Ability to manage multiple operational responsibilities while maintaining attention to detail.
Eligibility to Apply
- Applicants must be legally authorized to work in Canada.
- Applications are accepted from Canadian citizens, permanent residents, and temporary residents holding valid Canadian work permits.
- Candidates must meet the position's education, experience, and employment requirements.
How to Apply
Interested and qualified candidates may apply through the Government of Canada Job Bank Direct Apply feature using Job Bank Posting #3693896.
Applications may also be submitted by mail to:
Pitaland
1210 Summit Drive, Suite 300
Kamloops, BC V2C 6M1
Canada
Applicants are encouraged to submit an updated résumé outlining their relevant qualifications, education, work experience, and technical skills. Employment references may be requested during the recruitment process.
Pitaland is an equal opportunity employer committed to maintaining a fair, inclusive, respectful, and discrimination-free workplace.
In accordance with the British Columbia Human Rights Code and other applicable legislation, Pitaland is committed to:
- Providing equal employment opportunities to all qualified applicants.
- Maintaining recruitment and employment practices free from discrimination based on Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other ground protected by applicable legislation.
- Respecting the protections provided under British Columbia law concerning criminal or summary conviction offences unrelated to employment or intended employment.
- Making employment decisions based on legitimate job-related qualifications, skills, experience, and operational requirements.
- Providing reasonable accommodation to applicants with disabilities throughout the recruitment and selection process, in accordance with applicable human rights obligations.
- Promoting a professional workplace where employees are treated with dignity, fairness, and respect.
Pitaland welcomes applications from all qualified candidates who meet the position's requirements and are committed to delivering effective restaurant management, operational excellence, and high-quality customer service.
