Retail store supervisor

Work setting

• Retail service establishment
• On-site customer service

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
• Ensure compliance with government regulations
• Verify the age of customers when selling lottery tickets, alcohol or tobacco products

Supervision

• 3-4 people

Experience and specialization

Area of specialization

• Retail store

Additional information

Security and safety

• Reference required

Work conditions and physical capabilities

• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Reliability
• Team player
• Ability to multitask

How to apply