You Glow Aesthetics is a growing wellness and aesthetics brand dedicated to providing high-quality spa, skincare, and beauty services in a relaxing and customer-focused environment. We are committed to delivering exceptional client experiences and promoting confidence and self-care.
We are seeking a dynamic and motivated Retail Sales Manager to lead our sales, drive revenue growth, and enhance the overall client experience. The ideal candidate is passionate about beauty and wellness, highly customer-oriented, and experienced in retail or service-based sales leadership.
Please email our company recruitment at youglow.ab@outlook.com.
Job Types: Full-time, Permanent
Salary: $46.50 CAD per hour
Schedule:
Day shift
Duties:
Supervise, train, and assign duties to retail and front-desk staff to ensure smooth daily operations
Analyze market trends, customer preferences, and competitor activity to identify opportunities for growth and increased sales performance
Determine product and service offerings, ensuring alignment with client demand and spa brand positioning
Set pricing strategies and implement promotional, discount, and credit policies to maximize revenue
Source, select, and procure retail beauty and skincare products for resale within the spa
Develop and implement marketing and sales strategies to promote spa services and retail products
Plan and manage operational budgets, monitor revenue, expenses, and overall financial performance
Forecast staffing needs, recruit, hire, and onboard qualified employees
Oversee payroll administration and ensure accurate and timely processing
Conduct employee performance evaluations and support continuous staff development
Address and resolve customer concerns, service issues, supply shortages, and operational challenges
Supervise daily spa retail operations, ensuring high standards of customer service and brand presentation
Maintain inventory control and ensure product availability aligns with business demand
Requirements:
- 1 year to 2 years of experience is required
- College diploma
- Strong understanding of sales strategy, customer service, and team management
- Ability to analyze market trends and translate insights into business actions
- Excellent communication, leadership, and organizational skills