User Support Technician
E-Net Solutions Inc.
Calgary, AB
$36.00 per hour
Full-time | Permanent | 30–40 hours per week
Vacancies: 5
E-Net Solutions Inc. is hiring User Support Technicians in Calgary, Alberta. The successful candidate will provide in-person technical support at client locations, including installation, troubleshooting, and maintenance of computer systems, networking equipment, and related devices.
This position requires travel to customer sites and is not a remote or call-center role.
Job Responsibilities
- Provide technical support to users experiencing difficulties with computer hardware, software, and network systems
- Install, configure, and maintain computers, routers, switches, modems, Wi-Fi equipment, and related devices
- Troubleshoot internet connectivity, network access, and VoIP phone systems
- Set up user accounts, software, and system access
- Perform system upgrades, repairs, and maintenance
- Document service requests, issues, and resolutions
- Provide guidance to users on proper use of equipment and software
- Travel to customer locations within Calgary and surrounding areas as required
Requirements
- College diploma, technical training, or equivalent experience in computer systems, IT support, or related field
- Experience in technical support, help desk, IT support, or telecommunications support is an asset
- Strong troubleshooting and problem-solving skills
- Good communication and customer service skills
- Valid Class 5 Driver’s Licence (or equivalent) required, as the position requires travel to multiple client locations
- Ability to work on-site at different customer locations
Job Details
- Wage: $36.00 per hour
- Hours: 30–40 hours per week
- Job type: Full-time, Permanent
- Location: Calgary, AB
- Work setting: On-site / Client locations / Field work
How to Apply
Apply on Indeed or send resume to:
careers@enetsolutions.ca
E-Net Solutions Inc. is an equal opportunity employer. Only selected applicants will be contacted.
