Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
Work setting
Budgetary responsibility
- 0 - $100,000
- $100,001 - $500,000
Responsibilities
Tasks
- Arrange and co-ordinate seminars, conferences, etc.
- Coordinate the flow of information within the team
- Direct and control daily operations
- Direct staff
- Evaluate daily operations
- Open and distribute mail and other materials
- Establish and implement policies and procedures
- Determine and establish office procedures and routines
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Oversee the analysis of employee data and information
- Answer electronic enquiries
- Compile data, statistics and other information
- Oversee the preparation of reports
- Respond to employee questions and complaints
- Liaise with management, union officials and HR consultants
- Organize staff consultation and grievance procedures
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
- Conduct performance reviews
Supervision
Experience and specialization
Computer and technology knowledge
- Google Docs
- MS Excel
- MS Word
- MS Office
- Quick Books
- Simply Accounting
- Google Drive
- Electronic mail
Technical terminology
Area of specialization
- Correspondence
- Reports and records
- Invoices
- Charts, tables, graphs and diagrams
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
- Large caseload
- Large workload
