Guest Service Supervisor
TRAVELODGE BY WYNDHAM
Marathon, ON
Vacancies: 1
JOB RESPONSIBILITIES ARE LISTED BELOW:
- Manage daily motel operations including front desk, housekeeping, laundry, and basic maintenance activities.
- Assign work tasks, prepare staff schedules, and monitor job performance to maintain Travelodge service and cleanliness standards.
- Recruit, train, and manage staff, ensuring high levels of performance and professionalism.
- Address guest complaints and ensure customer satisfaction through effective problem-solving.
- Inspect guest rooms and common areas to ensure quality, safety, and brand compliance.
- Maintain daily operational records including occupancy reports, incident logs, and staffing documentation.
- Ensure compliance with health & safety regulations, fire code rules, and Travelodge operational standards.
- Maintain a clean, safe, and welcoming environment throughout all motel areas.
- Liaise with vendors and suppliers to maintain hotel amenities and services.
- Prepare reports and analyze hotel performance metrics to identify areas for improvement.
Please note that only candidates selected for an interview will be contacted.
NO PHONE CALLS PLEASE.
Criteria
- Education: College / CEGEP
- Work Experience: 7 months to less than 1 year of experience in a similar role
- Supervision: 5–10 employees
- Language: English
- Specific Skills:
Accurate, Client focus, Excellent oral and written communication, Flexibility, Initiative, Organized, Team player
Salary: CAD $37.00/hour
Position: Full-time, Permanent
Work Location: On-site
To be considered for this position, please submit your resume and cover letter.
