Retail Store Supervisor

 

Canco Chemainus is a trusted, community-focused retail store proudly operating under the Canco brand, one of Canada’s newest and fastest-growing fuel and convenience store companies. Located in the heart of Chemainus, BC, we are committed to delivering quality products, reliable service, and a friendly, welcoming shopping experience. Canco has rapidly expanded across multiple provinces and now operates 160+ gas stations, convenience stores, liquor outlets, and quick-service restaurant locations nationwide. Built on values of honesty, integrity, and excellence, Canco continues to grow through modern store designs, competitive pricing, high operational standards, and a strong commitment to exceptional customer service. As one of the fastest-growing retail brands in Canada, Canco is proud to offer opportunities for career development within a stable and expanding organization.

 

Position Overview – Retail Store Supervisor

We are currently seeking a Retail Store Supervisor to join our Canco Chemainus team. The ideal candidate is dependable, organized, and motivated, with strong leadership skills to support daily store operations. In this role, you will supervise staff, oversee inventory, monitor cash-handling procedures, ensure efficient customer service, and maintain store presentation and safety standards. You will also assist with scheduling, training new team members, and ensuring compliance with company policies. This position is ideal for someone who thrives in a dynamic retail environment and is committed to creating a positive experience for both customers and employees.

 

Employer Information

Company’s Legal Name: 1166964 B.C. Ltd.                       

Company’s Operating Name: Canco Chemainus

Website: www.cancopetroleum.ca

Business Address: 9793 Chemainus Rd, Chemainus, BC V0R 1K0

 

Position Description

Position: Retail Store Supervisor

Type of employment: Full-Time; Permanent                                                  

No of positions: 1                                                                  

Anticipated Start date: As soon as possible

Work Location: 9793 Chemainus Rd, Chemainus, BC V0R 1K0                              

                                                                                                                                                        

Salary and Benefits

Salary: $25.00-28.00 per hour

Overtime and Vacation Pay

Stable & full-time employment

Work-life balance through flexible and accommodating work environment

Employee discount on store items

 

Job Responsibilities

• Lead and supervise the store team; assign daily tasks and create work schedules to ensure efficient store operations.
• Monitor team performance, maintain productivity levels, and uphold exceptional customer service standards.
• Respond to customer inquiries, assist with requests, and resolve complaints in a professional and timely manner.
• Oversee financial transactions, including authorizing payments, processing returns, reconciling cash, and ensuring accurate cash-handling procedures.
• Manage inventory by monitoring stock levels, coordinating merchandise replenishment, and minimizing shortages or overstock.
• Maintain store presentation standards, including product displays, signage, cleanliness, and overall store appearance.
• Prepare and review reports related to sales performance, operational metrics, and team productivity.
• Participate in hiring, onboarding, and training new team members to support a high-performing work environment.
• Perform key store operations such as opening and closing procedures, managing deliveries, and addressing operational issues as they arise.
• Assist in implementing marketing initiatives, promotional activities, and seasonal campaigns to support sales growth and customer engagement.
• Perform cashier duties when required.
• Perform other related duties to support the smooth and efficient running of the store.

 

Job Requirements

• Completion of secondary school.
• Demonstrated experience in a similar retail or customer-facing role.
• Strong communication and interpersonal skills, with the ability to interact professionally with customers and team members.
• Proven leadership abilities and confidence in guiding and supporting staff.
• Excellent customer service orientation with the ability to handle inquiries and resolve issues effectively.
• Strong multitasking skills and the ability to manage competing priorities in a busy environment.
• Flexibility to work a variety of shifts, including weekdays, weekends, and holidays as required.

 

How to apply?

Interested candidates are welcome to apply. We will train the right candidate who is motivated, willing to learn, and eager to grow within the company.

 

Email: dp.cancogas@gmail.com

In Person: 9793 Chemainus Rd, Chemainus, BC V0R 1K0.

 

Why Join Us?

At Canco, we value our team members and are committed to creating a supportive, inclusive, and growth-oriented workplace where your contributions are recognized and appreciated. As part of one of Canada's fastest-growing retail brands, you will have opportunities to develop leadership skills, advance within the company, and make a meaningful impact on the customer experience.

 

You will also enjoy being part of the Chemainus community, a charming, historic seaside town on the east coast of Vancouver Island in the Cowichan Valley, located approximately 30 km south of Nanaimo and 80 km north of Victoria. Chemainus is internationally known for its iconic outdoor mural gallery, vibrant arts scene, renowned theatre, and picturesque small-town atmosphere. With welcoming residents, coastal beauty, and a strong sense of community pride, Chemainus offers a wonderful place to live, work, and grow both personally and professionally.

 

Join us and become part of a company and a community that values people, quality, and long-term growth.